Privacy Policy

Effective Date: January 01, 2025

At The Staging Tool, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you access or use our platform ("Platform").

1. Scope and Compliance

1.1 This Privacy Policy applies to all users globally, with specific compliance to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regional privacy laws.

1.2 For users in jurisdictions with specific privacy regulations, The Staging Tool ensures compliance with local laws, including provisions for international data transfers.

1.3 The Staging Tool has designated a Data Protection Officer (DPO). Contact details for the DPO are provided at the end of this policy.

2. Information We Collect

2.1 User-Provided Information:

Registration details, including name, email address, and other contact information.

2.2 Automatically Collected Information:

Technical information such as IP address, browser type, operating system, cookies, and tracking technologies.

2.3 Content Information:

Inputs and interactions on the Platform are processed to improve our services and are anonymized and aggregated.

2.4 Children’s Data:

The Platform is not intended for children under 18 years old. We do not knowingly collect data from children. If such data is identified, it will be promptly deleted.

3. How We Use Your Information

3.1 To operate, maintain, and enhance the Platform.

3.2 To communicate with you and provide Platform updates.

3.3 To analyze trends and usage patterns for service improvement.

3.4 To comply with legal obligations and enforce our Terms and Conditions.

3.5 To anonymize and aggregate data for research and analytics purposes.

3.6 To conduct privacy impact assessments for new features or services.

3.7 To provide contextual and coherent AI-powered home staging recommendations.

4. Consent Mechanisms

4.1 Consent is obtained explicitly for data collection and processing where required by law.

4.2 Users can withdraw consent at any time by contacting us at support@thestagingtool.com.

4.3 Specific consent is obtained for processing sensitive data and for users under the age of majority in their jurisdiction.

5. Data Security

5.1 The Staging Tool employs advanced security measures, including:

Encryption of data in transit and at rest.

Restricted access to sensitive data for authorized employees only.

5.2 In case of a data breach, affected users will be notified within a 72-hour time frame required by applicable laws.

6. Data Sharing and Transfers

6.1 Anonymized and Aggregated Data:

Shared with third parties for research and analytics without identifying individual users.

6.2 Service Providers:

Service providers. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Services (such as customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as authorized by their contracts with us.

Supabase, used for database storage, authentication and file storage, is located at AWS East, Virginia, US

Google OAuth, is used for “Sign in with Google

Slack is used for “Connect Slack”

Vercel is being used for web hosting and web analytics, in the US

Github is used for the source code

Resend is used for sending emails

Stripe is used for payment processing

The Staging Tool is also using a number of Large Language Models, including but not limited by OpenAI (ChatGPT), Anthropic (Claude) and Google (Gemini).

6.3 Cross-Border Transfers:

Data transfers to countries outside your jurisdiction comply with GDPR’s Standard Contractual Clauses or similar frameworks.

6.4 Third-party compliance with privacy and security standards is monitored regularly.

7. User Rights

7.1 Access and Correction:

Users can request access to or correction of their data.

7.2 Deletion and Restriction:

Users may request data deletion or restriction of processing, subject to legal constraints.

7.3 Portability:

Users have the right to request a copy of their data in a portable format.

7.4 Complaints:

Users may lodge complaints with supervisory authorities in their jurisdiction.

7.5 Verification of identity will be required for all rights requests.

8. Data Retention and Destruction

8.1 Data is retained only as long as necessary to fulfill its purpose or comply with legal requirements.

8.2 Criteria for determining retention include legal obligations, operational needs, and user preferences.

8.3 Data destruction methods include secure deletion and anonymization.

8.4 Backups are maintained with secure storage and are deleted after their retention period.

9. Policy Updates

9.1 Updates to this policy will be communicated on the Platform.

9.2 An archive of previous versions is available upon request.

10. Operational and Technical Details

10.1 AI and Automated Processing:

The Staging Tool uses AI to process data, ensuring transparency and user control over these processes.

10.2 Data Minimization:

We collect only the minimum data necessary to provide services.

10.3 Privacy Impact Assessments:

Conducted regularly for new features to ensure compliance with privacy laws.

11. Contact Information

For any questions or concerns, please contact:

Email: support@thestagingtool.com

DPO Contact: support@thestagingtool.com

By using The Staging Tool, you acknowledge that you have read, understood, and agreed to this Privacy Policy.